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Support

How can we help?

Pick the category that fits and you'll be pointed at the right process. An integrated ticket portal is planned.

Categories

Choose a support route

Player Support

General questions about the city, characters or getting started.

Discord — #support

Continue in Discord

Technical Support

Crashes, connection problems, performance or FiveM client issues.

Discord — #technical-support

Continue in Discord

Rule Questions

Clarification on any community rule before or after a scene.

Discord — #rule-questions

Continue in Discord

Account Issues

Website account access, linked accounts or login problems.

Discord — #account-support

Continue in Discord

Business Support

Business registration, listings, employment and ownership changes.

Discord — #business-support

Continue in Discord

Department Support

Application progress, training and department questions.

Discord — #department-support

Continue in Discord

Report a Player

Report a rule break with time, location and evidence.

Discord — #player-reports

Continue in Discord

Bug Report

Something broken in the city or on the website.

Discord — #bug-reports

Continue in Discord

Before you open a request

  • — Check the FAQ and the server status page first.
  • — For reports, include the time, location and any clips or screenshots.
  • — Keep out-of-character disputes out of the city — use support instead.